Privacy Policy
Last Updated: July 30, 2026
Introduction
Welcome to Adams Roadside Assistance LLC. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, request roadside assistance, or use our services.
This Privacy Policy explains how Adams Roadside Assistance LLC collects, uses, and protects information obtained through our website and in connection with our towing, roadside assistance, mobile mechanic, battery, tire, and vehicle services.
By using our website or contacting us for services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you contact us, request a quote, submit a service request, or communicate with our team, we may collect information such as:
Your name
Phone number
Email address
Service or pickup location
Vehicle information
Type of service requested
Details about your roadside assistance or repair needs
Any other information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and information about how you interact with our website.
How We Use Your Information
We may use the information we collect to:
Respond to your inquiries and requests
Provide towing and roadside assistance services
Dispatch technicians or service personnel to your location
Provide mobile mechanic and vehicle repair services
Schedule and manage service requests
Provide estimates and pricing information
Contact you regarding your requested services
Communicate with you about your service appointment
Improve our website and customer experience
Maintain business and service records
Protect against fraud, misuse, or unauthorized activity
Comply with applicable laws and legal obligations
Roadside Assistance and Service Information
When you request roadside assistance, we may need to collect information about your location, vehicle, and the type of assistance you require. This information is used to help us provide the requested service and dispatch the appropriate technician or vehicle.
Our services may include towing, emergency roadside assistance, jump starts, lockout assistance, fuel delivery, tire services, battery replacement, mobile mechanic services, oil changes, minor repairs, commercial roadside assistance, fleet services, vehicle recovery, and related services.
How We Share Your Information
Adams Roadside Assistance LLC does not sell or rent your personal information to third parties.
We may share information when reasonably necessary to operate our business and provide requested services. This may include sharing relevant information with employees, technicians, service providers, contractors, payment processors, website providers, or other trusted partners who assist us in delivering services.
We may also disclose information when required by law, legal process, or governmental authority, or when necessary to protect our rights, property, safety, customers, or others.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance your browsing experience.
You may be able to manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.
Third-Party Services and Links
Our website may contain links to third-party websites, services, mapping tools, social media platforms, or other external resources.
We are not responsible for the privacy policies, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
Communications
If you provide us with your phone number or email address, we may use that information to respond to your inquiries, provide service-related communications, confirm appointments, or communicate with you regarding a service request.
We will use your contact information for legitimate business and service-related purposes in accordance with applicable laws.
Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of electronic storage or transmission over the internet is completely secure. Therefore, we cannot guarantee that your information will always be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we may securely delete or dispose of it in accordance with our business practices and applicable legal requirements.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include requesting access to, correction of, or deletion of your personal information.
If you would like to make a privacy-related request, please contact us using the contact information provided below.
Children’s Privacy
Our website and services are not directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.
Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how Adams Roadside Assistance LLC handles your personal information, please contact us.
Adams Roadside Assistance LLC
Phone: (804) 573-2506
Email: adams@adamsroadsideassitance.com
Service Area: Richmond and Central Virginia
24/7 Roadside Assistance Available