Last Updated: July 30, 2026
Introduction
Welcome to Adams Roadside Assistance LLC. These Terms & Conditions govern your use of our website and the services we provide, including towing, roadside assistance, mobile mechanic services, battery services, tire services, fleet services, and related vehicle assistance.
By accessing our website, contacting us, or requesting our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
Our Services
Adams Roadside Assistance LLC provides a range of roadside and vehicle assistance services, which may include:
Towing Services
Emergency Roadside Assistance
Mobile Mechanic Services
Oil Change Services
Fleet Services
Commercial Roadside Assistance
Battery Sales & Installation
Mobile Battery Replacement
Flat Tire Change
Jump Starts
Fuel Delivery
Vehicle Lockout Assistance
Minor Vehicle Repairs
Vehicle Recovery and Transportation
Service availability may depend on your location, vehicle type, road conditions, technician availability, and the nature of the requested service.
Service Requests
When requesting a service, you agree to provide accurate and complete information, including your name, contact information, service location, vehicle details, and information about the assistance you require.
Providing inaccurate or incomplete information may result in delays, additional charges, or the inability to provide the requested service.
Pricing and Payment
Prices for services may vary depending on the type of service, location, vehicle, time of service, distance traveled, parts required, and other circumstances.
Where possible, we may provide an estimate or quote before beginning work. Estimates are not necessarily final prices, particularly when additional work, parts, labor, towing distance, or unforeseen circumstances are involved.
Payment is due according to the payment terms communicated at the time of service. Customers are responsible for all applicable service charges, fees, taxes, parts, and other approved costs.
Towing and Vehicle Transportation
Customers are responsible for providing accurate information regarding their vehicle and its location.
Before towing or transporting a vehicle, customers should remove personal belongings and valuables. Adams Roadside Assistance LLC is not responsible for personal property left inside a vehicle unless otherwise required by applicable law.
Towing and transportation services are performed based on the information provided by the customer and the circumstances at the service location.
Mobile Mechanic Services and Repairs
Mobile mechanic services may be limited by the location, weather conditions, vehicle condition, available tools, and the complexity of the repair.
Some repairs may require a vehicle to be transported to a qualified repair facility or workshop. In such cases, we may recommend towing or additional services.
Any parts or materials used for repairs may be subject to additional charges. Customers may be informed of additional costs before additional work is performed whenever reasonably possible.
Battery and Tire Services
Battery replacement, battery installation, tire changes, and related services are subject to product availability and compatibility with the customer’s vehicle.
Customers are responsible for providing accurate vehicle information to help ensure the correct parts or products are supplied.
Replacement parts, batteries, tires, and other products may be subject to applicable manufacturer warranties or supplier warranties.
Customer Responsibilities
Customers agree to:
Provide accurate and complete information
Provide a safe and accessible service location whenever possible
Follow reasonable instructions provided by our technicians
Ensure they have the legal authority to request services for the vehicle
Make required payments for services provided
Treat our employees, technicians, and representatives respectfully
We reserve the right to refuse or discontinue service when conditions are unsafe, unlawful, abusive, or otherwise inappropriate.
Third-Party Services
In some circumstances, we may work with third-party service providers, contractors, towing operators, mechanics, or other professionals to assist with fulfilling a service request.
When third parties are involved, their services may be subject to their own terms, conditions, warranties, and policies.
Website Use
You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.
You must not attempt to:
Access restricted areas without authorization
Interfere with website functionality
Introduce malicious software or harmful code
Use the website for fraudulent or unlawful purposes
Submit false or misleading information
Website Information
We make reasonable efforts to ensure that information on our website is accurate and up to date. However, we do not guarantee that all website content, service descriptions, pricing, availability, or other information will always be complete, accurate, or current.
We reserve the right to update, modify, or remove website content at any time without prior notice.
Limitation of Liability
To the extent permitted by applicable law, Adams Roadside Assistance LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, traffic conditions, accidents, road closures, mechanical conditions, unsafe locations, emergencies, or other unforeseen circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience and do not constitute an endorsement or guarantee of those third-party websites.
We are not responsible for the content, availability, security, or practices of third-party websites.
Intellectual Property
Unless otherwise stated, the content on this website, including text, graphics, logos, images, and other materials, is owned by or used with permission by Adams Roadside Assistance LLC.
You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without prior written permission.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms & Conditions.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.
Any disputes arising from these Terms & Conditions or our services shall be handled in accordance with applicable laws and legal procedures.
Contact Us
If you have any questions about these Terms & Conditions or our services, please contact us.
Adams Roadside Assistance LLC
Phone: (804) 573-2506
Email: adams@adamsroadsideassitance.com
Service Area: Richmond and Central Virginia
24/7 Roadside Assistance Available